Terms and Conditions — 1 x bat apps

1. Introduction & Acceptance Section 1

These Terms and Conditions (hereinafter referred to as "Terms") apply to all users of the 1 x bat apps platform and its services. These Terms constitute a legally binding agreement between you and 1 x bat apps.

1 x bat apps is an international online gaming platform offering Sports Betting, Live Casino, slots, and bingo to users in Bangladesh and beyond. The platform operates under an international gaming authority license.

By using any service provided by 1 x bat apps, you confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions. If you do not agree with any part of them, please refrain from using the platform.

2. Eligibility Requirements Section 2

To open an account and use the services on 1 x bat apps, the following conditions must be met:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in your country of residence.
• You are using this platform voluntarily and with full awareness.
• You must not be the owner of an account previously banned or terminated by 1 x bat apps.
• You must operate the account in your own name and for your own benefit — not on behalf of any third party.

3. Account Registration & Management Section 3

Each user may only register one account. If the same person creates multiple accounts, 1 x bat apps reserves the right to close them.

You must provide accurate and truthful information during registration — including your name, mobile number, and date of birth. Incorrect or false details may cause issues during account verification and could result in withdrawal delays.

• Keep your password strong and never share it with anyone.
• If you suspect unauthorized access to your account, notify support immediately.
• Submit the required documents for KYC (Know Your Customer) verification.
• The account holder is solely responsible for all activity on their account.

4. Deposit & Withdrawal Policy Section 4

1 x bat apps supports the most widely used mobile payment methods in Bangladesh. Every transaction is completed through secure, encrypted channels.

• Only use a payment account registered in your own name for deposits.
• Depositing from a third-party account is strictly prohibited.
• Withdrawals may only be made to the same payment method used for the deposit.
• In the case of suspicious transactions, 1 x bat apps may temporarily suspend withdrawals pending an investigation.

5. Bonus & Promotion Terms Section 5

1 x bat apps regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are detailed on the respective bonus page.

• The welcome bonus is applicable only once, at the time of your first deposit.
• To withdraw a bonus, you must meet the specified wagering requirements.
• Accounts may be terminated in cases of bonus abuse.
• Each promotion has a limited validity period — bonuses will be cancelled if not used within the specified timeframe.
• 1 x bat apps reserves the right to modify or cancel any bonus offer at any time.

6. Betting Rules Section 6

Certain important rules must be followed when placing bets on 1 x bat apps. These rules apply equally to all players.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Odds displayed incorrectly due to a system error will be considered void.
• Any bets found to involve match fixing or fraud will be voided.
• Using multiple accounts to exploit an advantage on the same event is prohibited.
• Maximum bet limits are set individually for each game and market.

7. Responsible Gaming Section 7

1 x bat apps believes gaming should be a source of enjoyment, not addiction. That is why we place the highest importance on responsible gaming.

• Set daily, weekly, and monthly deposit limits.
• Take a temporary break if needed (cooling-off period: 24 hours to 6 months).
• Contact support for permanent self-exclusion.
• If you notice signs of problem gambling, please seek professional support.

For more details, visit our Responsible Gaming View page.

8. Security & Privacy Section 8

1 x bat apps treats the protection of your personal data as a top priority. We use SSL encryption and never sell your information to third parties.

• Your personal and financial information is secured with 256-bit SSL encryption.
• Our Privacy Policy details how data is collected, stored, and used.
• Automated alerts are sent when unusual account activity is detected.
• Your data is used solely for service improvement and legal compliance.

9. Account Suspension & Closure Section 9

1 x bat apps reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Registering with a false identity or fabricated information.
• Operating multiple accounts.
• Attempting to abuse bonuses or exploit the system.
• Fraud, hacking, or any other illegal activity.
• Harassment or threatening behavior toward other users.
• Use of third-party payment methods.

To dispute an account closure, contact support within 30 days.

10. Dispute Resolution Section 10

Should any dispute arise between 1 x bat apps and a user, we prioritize resolution through dialogue. To submit a complaint, please follow the steps below:

1. Step 1: Contact our support team via live chat or email.
2. Step Two: If the support team's resolution is unsatisfactory, you may file a formal complaint.
3. Step Three: Formal complaints will be resolved within 14 business days.
4. Step Four: Resolution through an independent dispute settlement body, if required.

11. Amendments to Terms & Conditions Section 11

1 x bat apps reserves the right to update or modify these Terms and Conditions, in whole or in part, at any time. Users will be notified in advance of significant changes via their registered mobile number or app notification.

• Continuing to use the platform after any changes have taken effect constitutes your acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the opportunity to withdraw your balance before your account is closed.
• The date of the most recent update will always be shown at the top of this page.