1 x bat apps believes gaming should be a source of enjoyment, not stress. We place the highest importance on every player's mental well-being and financial safety. On this page, learn how to play responsibly and where to find help when you need it.
Our Philosophy
Online gaming is a great source of entertainment for millions of people. But when play becomes uncontrollable, it can have a serious impact on family life, financial stability, and mental health. Responsible gaming at 1 x bat apps is not just a policy — it is the foundation of everything we do.
We know that online gaming is still a new experience for many people in Bangladesh. That's why we want to make sure every player — new or experienced — stays aware of their limits and sees gaming as a healthy, enjoyable activity. Playing responsibly means knowing your budget, respecting time limits, and asking for help when you need it.
At 1 x bat apps, we do more than offer games — we create a safe environment. Our responsible gaming tools let you stay in full control of your account at any time. From deposit limits to self-exclusion, everything is right at your fingertips.
Please note: Gaming is never a reliable source of income. Winning and losing are both part of the experience. Chasing losses by placing bigger bets is the first step toward gaming addiction. The core message of responsible play is: play for fun, not under pressure.
1 x bat apps is strictly prohibited for anyone under the age of 18. If you suspect a minor in your household is using this platform, please notify our support team immediately.
Gaming problems can affect people of any age, profession, or income level. There is no shame in it. Acknowledging the problem and seeking help is the most courageous step you can take. 1 x bat apps is always here for you — at the gaming table and beyond.
Our responsible gaming team is available 24 hours a day, 7 days a week. Contact us via live chat or email for any concerns, questions, or urgent support. Your identity and information will be kept completely confidential.
If gaming is becoming a problem, contact us via live chat — available 24 hours a day, 7 days a week. Complete confidentiality is guaranteed.
Our Protection Tools
1 x bat apps gives you full control over your gaming experience. These tools are free and available from your account at any time.
Set a maximum deposit limit — daily, weekly, or monthly. Once a limit is in place, it cannot be exceeded by anyone, including you. Lowering your limit takes effect immediately, while increasing it only applies after a 48-hour cooldown period.
Set a session time limit before you start playing. When the time is up, the platform will automatically log you out. Hourly reminder notifications are also sent to keep you on track.
Take a gaming break lasting anywhere from 1 day to 6 weeks. You will not be able to log in to your account during this time. Step away, clear your head, and come back refreshed — you always play better with a fresh mindset.
Block your account for anywhere from 6 months to permanently. No promotional messages will be sent during self-exclusion. This is the most effective protection measure available.
Track your full gaming history, wins and losses, and time spent. Understanding your gaming patterns makes it easier to make informed decisions.
Set a maximum amount in BDT you are willing to wager per bet. Protect yourself from placing large bets on impulse. This limit can be lowered at any time.
Check Yourself
Answer the following questions honestly. If you answer "Yes" to three or more, it may be a good idea to speak with our support team.
Have you spent more than your set budget on gaming?
Have you ever placed more bets to try to win back money you lost?
Have you argued with family or friends over gaming?
Finding it hard to focus on work or study?
Have you skipped sleep or meals to keep playing?
Have you borrowed money or sold assets to fund your gaming?
Have you tried to stop playing and failed?
Take Action
Acknowledging a gaming problem and asking for help is not a weakness — it's an act of courage. Follow the steps below.
The first step is the hardest. Tell yourself — "I need help." Just saying that is where change begins.
Go to your 1 x bat apps account now and set a deposit limit or cooling-off period. It's your decision — no one will stand in your way.
Tell a family member or a close friend. Don't fight this alone — have someone by your side.
Speak with a mental health professional or counselor. Gaming addiction is a treatable condition.
The 1 x bat apps responsible gaming team is available around the clock. Reach us via live chat — in complete confidence.
How to Use
Enable these protections in just a few seconds from your account settings.
After logging in, click the profile icon in the top right corner. Go to the "Responsible Gaming" option and select the tool you want to use.
Tell our support agent directly which tool you want to activate. They will walk you through it step by step.
Email us at [email protected]. Let us know which tool you need and for how long. You'll receive confirmation within 24 hours.
Lowering a limit takes effect immediately. Increasing a limit requires a 48-hour waiting period — this helps prevent poor decisions made in the heat of the moment.
All promotional emails and SMS messages are automatically stopped during a cooling off or self-exclusion period.
If you wish to permanently close your account, let us know. This action cannot be undone — so please be certain before you decide.
Our Policies
1 x bat apps follows strict policies to keep every player safe and protected.
Age verification is mandatory at registration and before your first withdrawal. You must confirm your age using a national ID card or passport. Accounts belonging to users under 18 will be permanently closed.
We recommend that parents use a PIN or password to protect their devices and prevent younger family members from accessing gaming platforms. If you have any concerns, contact us right away.
All responsible gaming information and conversations are kept strictly confidential. No information is shared with any third party.
Player funds are held in a separate, protected account, completely segregated from company funds. You can withdraw your balance at any time.
None of our advertising targets minors. All promotions include a responsible gaming message.
1 x bat apps operates under an international gaming licence. Regular third-party audits confirm that we meet responsible gaming standards.
We're here for you
You don't have to face this alone. 1 x bat apps and specialist organisations are always here to help.
Get help in Bengali, 24 hours a day, 7 days a week. Speak with us in complete confidence.
Write to us at [email protected]. You'll receive detailed assistance within 24 hours.
Read other players' experiences and get advice. Find solutions together.
Find detailed guides and tips on gaming addiction on our FAQ page.
Gaming addiction is a recognised mental health condition and effective treatment is available. Seek advice from mental health professionals and counsellors in Bangladesh. Contact the national mental health helpline or the psychiatry department of your local hospital. If needed, our support team can refer you to the right place.
Questions & Answers
Join 1 x bat apps and use our responsible gaming tools to enjoy the experience at your own pace, within your own limits. Fun is what we're here for.